Objective – to obtain a full time position in any tourism related field to begin my journey in my field

EXPERIENCE
3 MONTH INTERNSHIP (2019)
INTERN, PANDORA – FORT STREET TOURISM VILLAGE
Collect and analyze Belize cruise ship information and passenger activities’ to formulate marketing strategies for Pandora inside the Fort Street Tourism.

2015-2016
SALES REPRESENTATIVE, ICON
Receiving Inbound and making outbound calls, Make worldwide hotel bookings as a third party agent. Entailed searching through the companies database of hotels for competitive room prices that better suited the customer, similar to Expedia or Booking.com
2014-2015
CUSTOMER SERVICE REPRESENTATIVE, READY CALL CENTER
Activate, Deactivate, Troubleshoot, etc… phones for a phone company in the United States. Entailed numerous interactions with a very big customer base and major telecommunication carriers in the United States (Verizon, AT&T, Sprint & T-Mobile)
EDUCATION
JULY 2019
ASSOCIATE DEGREE IN TOURISM STUDIES, UNIVERSITY OF BELIZE
JUNE 2014
BUSINESS DIPLOMA, NAZARENE HIGH SCHOOL

JUNE 2010
DIPLOMA, ST. JOSEPH R.C. PRIMARY SCHOOL

SKILLS
• Computer Literate – Tech Savvy, Microsoft Word, Microsoft Excel
• Able to Multi task
• Time Management • Bilingual – Spanish & English
• Able to Work under pressure
• Excellent Communication Skills
• Able to adapt easily
REFERENCES
Karl Hulse Natalie Pook
Network Technician – Central Cable & Internet Manager- Pandora Belize
+501 622 2110 +501 601 4678